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Shipping

U.S. Shipping

Onia offers free U.S. ground shipping no minimum required. All ground orders are shipped via FedEx SmartPost.

Free U.S. ground shipping excludes: Alaska, Hawaii and territories of the United States  Puerto Rico, Guam, American Somoa, U.S. Virgin Islands.

Ground Transit Times

Transit times are estimated based on outbound shipping schedules as provided by FedEx SmartPost. Delivery dates are not guaranteed as they are subject to disruptions in service and are only provided as a guideline.

Northeast: 2-7 business days

Midwest: 6-9 business days

South: 6-9 business days

West: 6-9 business days

Expedited Shipping

Onia offers 2-day expedited shipping via FedEx with a shipping charge of $19. Expedited orders must be placed by 1pm to ship same-day. Expedited orders placed after 1pm will ship the following business day.

International Shipping

All International orders are shipped via FedEx International Economy. Please note all International orders will initially be shipped to this address:

FedEx Cross Border Distribution Center
95 Mayhill St - Suite G

MBMB# 341387
Saddle Brook, NJ 07663
United States

Once your order is received and processed for International shipment, it will be delivered to your International address.

We currently do not ship to International PO boxes.

All duties and taxes are calculated at checkout. The duties and taxes are based on the items you ordered, your ship to address and the value of your purchase. All duties and taxes are non-refundable. For all DDU (delivery duty unpaid) countries, duties and taxes are not calculated at checkout. You will be contacted by customs once your order has arrived to settle any additional charges in order for the package to be released.

Most International orders are shipped within 2 days of purchase. Once your order has shipped, we estimate you will receive your package within 5-15 business days. Please note we do not ship on weekends or US holidays. We currently do not offer expedited shipping on International orders.

Once you place your International order, you will receive an order confirmation email from FedEx and an order confirmation from Onia. Once your order has shipped, you will receive a shipping confirmation with tracking and an estimated delivery date.

All International orders are final sale and cannot be returned or exchanged.

If you have questions about your International order, please reach out 
to customerservice@onia.com.

Order and Shipping Confirmation Emails

You will receive an order confirmation email after placing your order to the email address provided. Once your order has shipped, you will receive a shipping confirmation email that will include your tracking number.